Information about WEDDING CAKES

How far ahead should I book my wedding cake?
Wedding season can be very busy, and we limit the number of cake orders per
weekend in order to maintain our high quality.  Reserve your date early!
We have booked some dates as far as a year in advance.  
Please be advised that a non-refundable deposit is required on
all wedding cakes.  
Dates will not be held without a deposit.

How do we go about setting up an appointment to discuss our wedding cake?
Please contact us by phone or e-mail, and we will schedule an appointment to
discuss your wedding cake.  Appointments generally take about an hour.  
Please bring pictures, color swatches, and your ideas to our meeting!  
You will have an opportunity to sample cakes, fillings and frostings
at this wedding consultation.

Do you deliver your wedding cakes?
YES!  We deliver and set up your wedding cake at your reception location.

What is the cost of a wedding cake?
Each cake is priced individually, as size, flavor, fillings, design and other extras
like flowers, bows, and delivery must be considered.  
We'll discuss specifics when we meet.

Do you offer fake display cakes with sheet cakes?
No, we don't.
The labor to decorate a fake cake is the same (or more) as decorating
real cake,  and then there is the additional cost of having wedding cake
to be served from the kitchen.  
Contrary to what you may read on some websites,
there is
no cost savings for you.  

Parties - Birthdays, Anniversaries, Showers, Etc....

How far in advance should I book my party cake?
As soon as you know the date of your party, you are welcome to place your order.  
We only take so many orders each weekend, but there are weeks that are slower
than others.  If we can help you on short notice, we will.

Do you deliver party cakes?
No, unfortunately, we don't deliver party cakes unless they are 3 tiers
or more and require assembly on site.

How much do your decorated cakes cost?
While each cake is priced on an individual basis, the smallest custom cake we offer
serves 25 - 40 guests with a minimum price of $160.  Dessert cakes and coffee
cakes are priced differently than decorated custom cakes;
please e-mail for more information.

How do I go about placing an order for a party cake?
You can either call us or e-mail us for information ( we often respond to
e-mail before we have a chance to respond to phone messages ).

Please include the date of your party and an estimated number of guests.   While
we try to respond within the first 24 hours,  as the weekend approaches it may
take a bit longer.  If you don't hear from us within 48 hours, please feel free to
contact us again (there is always a chance your e-mail is lost in cyberspace, or
landed in our Spam folder).

Do you require a deposit on party cakes?
Yes,  orders do require a deposit to hold the date.  
Please be advised this deposit is
this deposit amount is applied to the total cost of your cake.    
The deposit must be received by us within 5 days of your placing
an order, or your order will be automatically cancelled.  

What if I change my mind and decide not to place the order before I send
the deposit, but after I've said I would send it ?
NO PROBLEM, but as a courtesy,
we ask that you send us a quick e-mail and let us know, as
this will make the date available for someone else.  

Two weeks have passed and I realized I didn't send the deposit! Now what?
Please contact us to see if the date is still available, as your order
was cancelled when your deposit wasn't received in 5 days.

Can I sample your cakes before I place an order for a party cake?
We are a custom cake shop, and we don't hold baked goods "in stock".  Each cake
that is ordered is baked specifically for the customer that has ordered it.  
To see what others have said, please visit our "customer comments" page.  

How do I know what size cake to order?
When we discuss your cake order, we will talk about how many guests you are
expecting, if you are having a full meal, other desserts, etc...  and we will guide you
to an appropriate size for your party.  

Why is it so important we schedule a pick up time,
and why do I need to be prompt?
Weekends are my busiest time, and so that I may be available to meet with you to
go over special instructions, cutting and disassembling, etc,  it's important for me
to know when you'll be here.  I can't always step away from my work, so I plan
accordingly for your arrival.  

I often have deliveries to complete as well, and I can't be delayed in leaving.

Do you do the popular kids character cakes?
Due to copyright laws, we can't duplicate the licensed characters.  The best we
can do is color coordinate, or design a cake that will work with small toys or
candles that
you purchase and provide for the cake.  

Do you accept debit / credit cards?
Sorry, cash, checks and money orders are the only form
of payment accepted at this time.
Please be advised that if your check is returned due to insufficient funds,
you will be responsible for immediate payment
plus a returned check fee of $25.